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Sunday, May 26, 2019

Cross-cultural communication, Essay

The purpose of this essay is to use reboundion on an aspect of my development that I support come a rape so far as a student apply, and how I political platform to use this roll in the hayledge when I buy the farm my placements. This ordain give me a good base on which to build my interpersonal skills. After having a brief introduction on various religions, it brought to my assist the diversity in multi ethnical societies and how, as a take hold I need a good intellect of manipulation and communication barriers that I solelyow for come across.The United Kingdom (UK) has welcomed a mixture of ethnic groups, each bringing with their own culture, with their own language. Multiculturalism is an ideology that promotes the institutionalism of communities containing multiple cultures. I make water interpreted it upon myself to find forbidden information to gain more familiarity on disparate religions, values and beliefs, and the different aspects of complaint this relates to. This will past enable me to fend for longanimouss and their families more efficiently, effectively and in a patient role centred soldieryor.In terms of using reflection throughout this essay, I Plan to use Gibbs Reflective beat (Gibbs 1988). This will help with structural preferences. I will similarly be reflecting individually on some of the knowledge I gained. Reflection aims to bridge the fracture between theory and practice to show the interrelation of skills and knowledge. Reflection relates to me as a student care for as suggested by Hargreaves (1997 pp.04) that reflective practice is often included in professional education programs as a counseling of encouraging practitioners to critically evaluate their behaviour, beliefs and ideas on practice. She states that this will lead to improve clinical expertise and, consequently, improve nursing care.DescriptionThe first Lecture I received on Religion was an Introduction to the chaplaincy team. They provide eldrit ch guidance for bothone needing advice, courage and hold peeing. Wittenburg-Lyles E, (2008) explains that The Chaplaincy team are able to provide visits to local places. This lecture increased my awareness of faith and moral issues. During my placements, I will comeacross many different cultures and religions. This is when I realised I needed to do a lot of inquiry into different faiths to enable me to support my patients and their beliefs. I was given an example that I may come across. Some religious belief in praying on their knees, if a patient for some causal agent needed to support their leg amputated, this would then effect a certain aspect of their life. Therefore I would need to support them in a way that they could still meet there religious needs. I will reflect on this in practice by widening my knowledge on different religions.Next, we explored Morals, Values and beliefs here I learnt about the responsibilities I will remove as a nurse, for example, how to respect patients dignity and privacy (Baillie, 2011). I cook an understanding that each individual is unique. I will reflect on this in practice by treating each patient as an individual. regardless of their race, ethnic, gender, sexual orientation, age, physical abilities, religious beliefs or political beliefs.Thirdly in an impudently(prenominal) lecture, I was introduced to ii service users and cultural perspectives in health care. A Buddhist from the Chaplaincy service came in to the university. I found it very interesting finding out some Buddhisms beliefs. For an example, death is inevitable and Buddhists similar to prepare for death when meditating. Budas also like to carry a small Buda, picture of a Buda or beads for chanting to re subdivision their teacher. We then had a talk about Christianity from a Catholic Farther. I learnt that there will be dietary requirements inside Christianity, as some Christians will only if eat fish on a Friday, no meat.They also like to carry o n them a symbol of Christianity. That may be beads, holy water or a wooden cross. Christians do not like to be overly exposed during personal care needs. This has now widened my knowledge on twain different religions. I shall reflect on this by taking the knowledge I have gained into practice, for when I come across patients with these beliefs. As a nurse sometimes there will be conflict when it comes to religions of employees but you must not to be judgemental, (Nursing and Midwifery council (NMC), 2010). Be gain of being a nurse, this is mainly due to transmittal control. Some staff maybe asked to remove clothing or jewellery, which could be against their religiousbeliefs, although head wear is now allowed for nursing and doctors. Some would argue this is discrimination, as some can get away with it. I think this is a typical example of how religious beliefs can also affect staff as well as patients and relatives. NMC (2010) states that as a nurse I may recognise diversity and r espect with cultural differences, values and beliefs of others including the people you care for and other constituents of staff.FeelingsI feel the lectures I attended were very interesting, it was not until this point that I realised it would be a very interesting topic to reflect upon and learn more about. Both the Buddhist and the Christian, were very helpful when anyone wanted to know anything, they both leased with the class at the start of their lecture by making a plan of what, we as a class wanted to cover throughout the duration of the lecture. I do feel that I held covert too much when it came to questions at the end and could have asked some more questions myself, all though others asked similar questions to what I was thinking.The information I gained during these three lectures has been useful. and I felt as if I still needed to widen my knowledge further by doing some research. I believe the first tonicity is to be self aware of my own cultural beliefs. Being self aware is crucial as will identify any prejudices or attitudes that could be making a barrier in front of good communication, best practice and patient advocacy. Festini F (2009) comments that, Effective communication is the main aspect of delivering culturally adapted care. This is where I needed to reflect upon myself by feelinging into the Johari Window and the four Quadrants. Being self aware is a two way process. If we do not know who we are, we dont know how we appear to others. This made me realise I need to become more confident in myself when request questions in front of my group. This will take time with feeling comfortable.EvaluationThroughout my learnedness on this topic so far, it has been very useful to visualise where my knowledge is leave outing. I know need to research further into this topic. It has given me the incentive to widen my knowledge. These lectures on religion have been an eye opener. I have realised there is so much complexity in relation to region and different faiths that as a nurse, I will need to know about. Previously I would have had no knowledge on this. I will improve on this by using a range of research ideas to gain knowledge which will then increase efficiency, I will continue to reflect on this area in order to develop as a nurse.AnalysisIt was at this point I realised that although the information that I have gained so far has been more than useful, it did not answer all my questions. As I still need some more guidance on what to do in situations I may come across when out in practice, whether this may be communication or treatment barrier issues.Morals are influenced by cultural values, beliefs and religion, not only by the faithfulness (Griffith and Tengnah, 2010). Morals values and beliefs and assumptions influence healthcare. I understand that cultural and language barriers can complicate situations. As a professional I must have the ability to interact effectively with clients and other professionals. Durin g social interaction, I believe that nurses should avoid stereotyping when caring for patients from different cultures, suggested by Alexis, (2011).I have come cross a few patients from different religions with their own languages whilst I have been working in care. When communicating with a patient that does not speak English as their first language, care can be compromised if effective communication is not utilize. When explaining something to the patient, there needs to be a balance between using simple sentences without being patronising. For example I would ask do you hurt anywhere, or are you in any pain? Instead of saying, are you in any discomfort? I would encourage staff not to use as many checkup terms, I understand this may otherwise be perplexing and distressing for the patient. I would only ask one question at a time to avoid overwhelming the individual. When asking patients these questions, I must also understand a patients cultural perceptions and experiences rega rding pain (Magnusson, 2011). I can reflect on this when I go into practice by involving theircultural perceptions when decision making on pain relief.I think sometimes a quiet time is a good time to access your patients communication skills. I would then have more time to look at their non-verbal clues, posture, facial expressions, is there any eye contact apply or maybe there are signs of anxiety. When situations arise around communication barriers I work with other members of staff, the patients relatives and different members of the multidisciplinary team so that I can find out the best slipway possible to pass with them, and any particular activities of daily living or rituals (Roper, Logan and Tierney, 1998), that are authoritative and relevant to their cultural needs. In some of my findings, I came across some good examples of how there could be a barrier between you and your patient in terms of personal care. I found that some patients do not feel comfortable if they are being touched by the opposite sex.Others nauseate their heads being uncovered, they must keep it covered with clothing for modesty. These views come mainly from Jewish and Islamic religions. I found it very interesting to know that two different religions may not like a certain part of care to be carried out but for two completely different reasons. Asiatic Americans do not like any touching of the head as their view is that it is impolite, as they believe that their spirit resides there. I found out that in some cases all you need to do is ask for permission. This reflects back to good communication skills.I consider the main objective of communication between the nurse and patients is that messages are understood accurately. My research told me that most health agencies have access to medical interpreters for major languages. There is usually a member of the family that maybe helpful by speaking English, but they are not as reliable as interpreters, explained by, Griffith, (2009 ). Another reason why not to use a family member as an interpreter is that they might only translate the bits that they want the patient to hear and not the full story. I understand that if there is a family member interpreter or a professional interpreter, the potential for misunderstanding can increase. I found the information from Ting Toomey (1999) very interesting for this. She describes three ways that culture can interfere with effective cross cultural understanding. These being,Cognitive constraints, Behaviour constraints and Emotional constraints.I believe that it is crucial that all staff should enumeration the specific communication skills that are needed with each individual patient and the patients response. As suggested by Festini, (2011). Weather this be in the medical record or a care plan. In my past experiences it is also crucial that these affective communication skills are past on through handovers, which increases the opportunity for successful staff-patient i nteractions, (Randell, 2011). I plan to take my ideas and past experiences into practice with me. As I feel it works brilliantly and is effective in terms of shock patients, beliefs and preferences. I am also aware that each placement I go to may have a different way of doing things. I look forward to gaining new knowledge that may better my communication skills for people with cultural preferences.It is also essential to remember privacy when assessing a patient from a different culture. A quiet setting is always best, most importantly somewhere where you will not be disturbed. This is where I would utilise my background knowledge into different religions, and use different strategies with in my knowledge. For example, some religions do not like direct eye contact. I read more into this when I wheel spoke to some of the students in my class, as some of them are from different cultures. One from Zimbabwe explained to me that in Zimbabwe they only look people into the eye when they are looking for a fight or trouble.He also explained how he had to change his perception of others looking at him when he moved to the UK as every English man he came across looked into his eyes, this at first was scary for him, but he is now okay with it. This has brought to my attention that although this cannot be avoided, I as a nurse should still be respectful to their beliefs and consider the patients preferences. I also researched some of the decisions that patients make in connection to religious beliefs regarding treatment. practice of law can be used to challenge the decisions a parent or next of kin (NOK) decides but this usually only happens when the treatment is life saving.The NOK or the patient themselves need to be able to make an informed decision in order to give consent or pooh-pooh treatment. I am aware that some religions refuse certain life saving treatments, and understand my spot as a nurse is to advocate in my patients best interest, inform the patient o r NOK of treatment options and consequences of refusing treatment. Emergency situations will not arise everyday in my nurse training or career, but I have more knowledge of my role should I be faced with this type of situation.Where religion may sway a patients decision all other options for treatment should be considered (Haan, 2005). As a nurse, it is my job to en accredited my patient has an advocate, alternatives, and support to understand consequences of treatments and what will happen if they refuse.ConclusionInitially I was unsure of which area of my learning I should reflect upon. After having worked in care previously, I felt looking into religion would not only be something good to reflect on but something interesting I could also learn upon. After everything I have learnt within this topic so far, I have gained a new perspective on religions, morals and beliefs. .I wasnt sure whether I was going to use a reflective model because I wasnt sure if it was going to be appropri ate as it is very structured. Once I had started to educate myself on a Multicultural Society and throughout planning my notes I began to realise how helpful it was to have a structure, I was able to structure my notes into different sections which proved to be very useful.Throughout writing my essay I have learnt to have a lot more belief in myself and the ability I have in writing an essay. But I have been able to identify my lack of knowledge on religion and culture. I think social issues will arise when staff members have a lack of understanding and knowledge of different religious beliefs, other than their own. This gave me the incentive to learn and research more to gain a better understanding, and widen my knowledge. Therefore I will be able to educate other nurses. I belief I could still now, expand on this knowledge further and I plan to do this throughout my time as a student and in my future career.Action PlanMy action plan will include and give a method of reviewing eve rything that I have learnt from past experiences and research, thereby using reflective thinking. I will be apply the knowledge I have Learnt and encompass this in practice as a student nurse and also a registered nurse, which will help me become a safe and competent practitioner. If I was to come across a patient with specific religious beliefs I feel I could support them as well as their family by, not only by ensuring I provide good holistic care but also allowing them to maintain a good link with their religious beliefs.If I was to come across a patient that I could not talk to, I would use past experiences by using models and pictures which to a degree would be a great help. This would help the patients to identify their treatment procedures or help me to identify their needs. I understand that some patients I meet may have a family member that may make the decisions as their next of kin, or medical power of attorney. I believe I would also need to communicate well with the fam ily member. I would take into consideration maybe a spiritual advisor, not just painkillers as a healer. In some peoples eyes, their god or spiritual leader is their way of healing.If in my career I come across a child patient for example in A&E, which had a religion barrier in the way of treatment. I would have to support certain legislations to ensure the refusing of medical treatment did not cause death, if parents deny this I would have to involve other professionals.From my findings I now have good cross cultural communications skills, this can enhance my nursing. I could build the patients confidence in situations I may come across. By being aware and alert I feel I could improve the patients safety and wellbeing by minimising any cultural differences. I will enable my patients to continue with their religious practice whilst in a health care setting. Word Count 3004ReferencesAlexis, O. 2011. Health and cultural sensitivity in a diversifying society.British journal of healthca re assistants , 5 (6), p.297.Baillie, L. 2011. Respecting dignity in care in diverse care settings strategies of UK nurses. International Journal of nursing practice. 17 (4) p.336.Festini, F., 2009. Providing transcultural to children and parents an exploratory study from Italy. Journal of nursing scholarship, 41 (2), pp.220-7.Forrest, M.E.S., 2011. On bonnie a critically reflective practitioner, Health information and libraries journal, online unattached at onlinelibrary.wiley.com/doi/10.1111/j.1471-1842.2008.00787.x/full Accessed 01 may 2012.Griffith, J.K., 2004. The religious aspects of nursing care. 4th ed. UBC School of Nursing.Griffith, R. and Tengnah, C., 2010. Law and professional issues in nursing. 2nd ed. Cornwall Learning matters Ltd.Haan, J., 2005. A Jehovahs witness with complex abdominal trauma and coagulopathy use of factor VII and a review to the literature. American Surgeon, 71 (5), pp. 414-5.Hargreaves, J., 2002. Reflecting on your expert practice. Nursing Times Net. online28 February. http//www.nursingtimes.net/nursing-practice-clinical-research/reflecting-on-your-expert-practice. 29 April 2012.Logan, Rogan, Tierney., 2000. The Roper, Logan and Tierney (1996) Model perceptions and operationalization of the model in psychiatric nursing with in a health board in Ireland. Jan Journal of advanced nursing, 31 (6). Pp.1333-1341.Magnusson, JE., 2011. Understanding the role of culture in pain maori practitioner perspectives relation to the experience of pain. forward-looking Zealand medical journal. 124 (1328), pp.41-51.Randell, R., 2011. The importance of the verbal shift handover report a multi-site case study. International Journal of medical informatics, 80 (11), pp. 803-12.Wittenberg-lyles, E., 2008. Communication dynamics in hospice teams, understanding the role of the chaplain in interdisciplinary team collaboration. Journal of palliative medicine, 11 (10), p.336.International online training program on intractable conflict, 1999. Cultura l barriers to effective communication. online Available at www.colorado.edu/conflict/peace/problem/cultrbar. htm Accessed 10 April 2012)Nursing and Midwifery Council, 2010. Standards of conduct, performance and ethics for nurses and midwifes, London NMC

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